Customer Service and Loyalty Management - 2020

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Conference

Date: 04.09.2020 - 04.09.2020

City: Online - information about city

Holder: CFO-Russia, Prosperity Media Group

Topics: Business, Economics, Finances, Safety, Society

Description

Key topics:

Service trends 2020: How to establish effective customer service
Effective tools for customer service optimization
Development of CRM system: how to establish quality omnichannel service
Monetization of customer service and loyalty programs
Loyalty program management

Additional information: