Revenue Assurance, Fraud, InfoSecurity & Risk Management - 2018

The conference will discuss issues related to the issues of income security, retention of subscriber / customer base, prevention and combating fraud, information security, risk management in telecommunications and other companies.

Key topics of the conference:

• Revenue Assurance:
  - Revenue Assurance in the Russian market: new challenges, trends, key players.
  - The latest technological solutions in the RA segment. Aspect: What is offered by the manufacturers of billing systems for solution of the tasks of Revenue Assurance.
  - Problems of import substitution solutions in the segment of Revenue Assurance, Fraud, InfoSecurity & Risk Management.
  - The role of Revenue Assurance in the structure of a modern Telecom operator. Performance indicators of the RA division.
  - Changes in the market map: new types of services, new initiatives of the regulator.
  - Revenue Assurance-opportunities, approaches, practice of TM Forum.
  - Analysis of marginality by subscribers / customers in the interests of RA&FM.
  - A new strategy of revenue assurance and increase ARPU.
  - To determine the leakage of revenue. Potential areas of risk and ways to calculate potential losses.
  - The use of big data Analytics (BIG DATA) for decision-making and improvement strategies for RA&FM.
  - Rating (credit rating) of subscribers/customers.
  - SIP - voice in the SPD. Income or loss.
  - Transition to mobile messengers-how to save income?
  - Creation of global payment tracking and transaction comparison systems.
  - Modern traffic control systems. Billing on toll roads.
• Fraud Management:
  - New approaches of Fraud Management: detection and elimination of known and new fraud schemes.
  - SMS spam: new solutions and old problems.
  - Fraud in international and national roaming: RA-solutions, preventive methods to minimize risks and losses.
  - Prevention and detection of termination of grey traffic. Features and tools of struggle.
  - Transition from anti-fraud to income security.
  - "Content" security-contract types of fraud.
  - Online fraud: prevention, response, incident management.
  - Organization of work with subscribers. The system of refunds to customers affected by fraud.
  - Unified standards of security control systems architecture.
  - How does the integration of Fraud Management and CRM improve the efficiency and effectiveness of fraud prevention actions?
  - Prevention and investigation of internal fraud.
  - The need for legislative measures as part of an integrated approach to combating fraud.
  - How to teach users to resist fraud?
  - Dealer fraud.
  - Insurance fraud.
  - Regulatory framework of SORM. Tasks of deployment and modernization of SORM. Opportunities to optimize operator costs.
• InfoSecurity:
  - Issues of personal data security.
  - The latest encryption on communication networks.
  - Ensuring security in large state information systems.
  - Provision of information security in the provision of public information services.
  - Outsourcing of IB services.
  - Problems of integration in the is sector.
  - IB in the clouds, cloud services.
  - Creation of a centralized system for monitoring user behavior of information systems.
  - Implementation of complexes and systems for traffic management.
  - Problems of protection of client equipment (PCs, tablets, smartphones, set-top boxes, routers).
• Risk Management:
  - Improving the effectiveness of the risk management system.
  - Corporate risk management systems.
  - Create a risk map. Card for the loss of revenue (control). Methods of calculating the volume of losses.
  - Description of risks(financial, is, reputational, regulatory).
  - Risk insurance in the RA&Fraud segment. Business case.
  - Risk management as an element of strategic management.
  - New potential risks.