Common Service Centers: Focus on Human Resources - 2019

Personnel management is one of the key tasks of the Shared service centers, as it is the quality of employees work that is a key factor affecting the efficiency of the SSC. How to choose the right staff and motivate them, whether programs work with Universities, whether career growth is possible in the framework of SSC and whether to replace the robots of service centers - you can learn about the experience of SSC on these and other issues at the conference "Common Service Centers: Focus on Human Resources".

Key topics:

• How do the tasks of SSC employees change during the development of the center
• How to select employees correctly and quickly
• Robotics is a threat to the staff or incentive for the development
• New tools for employee evaluation
• Organization of working space in SSC
• How to improve the level of service
• How to work with Universities
• Career opportunities in SSC